{"id":6246,"date":"2024-12-18T14:47:21","date_gmt":"2024-12-18T05:47:21","guid":{"rendered":"http:\/\/kbmanagement.biz\/?p=6246"},"modified":"2024-12-19T20:52:37","modified_gmt":"2024-12-19T11:52:37","slug":"dx%e3%81%ab%e3%81%8a%e3%81%91%e3%82%8b%e6%a5%ad%e5%8b%99%e3%83%97%e3%83%ad%e3%82%bb%e3%82%b9%e5%a4%89%e9%9d%a9%ef%bc%881%ef%bc%89","status":"publish","type":"post","link":"https:\/\/kbmanagement.biz\/?p=6246","title":{"rendered":"DX\u306b\u304a\u3051\u308b\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u5909\u9769\uff081\uff09"},"content":{"rendered":"<h1>DX\u306b\u304a\u3051\u308b\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u5909\u9769\uff081\uff09<\/h1>\n<p>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u5909\u9769\u306f\u3001DX\u63a8\u9032\u306e\u57fa\u76e4\u3067\u3042\u308a\u3001\u305d\u306e\u6210\u529f\u306f\u4f01\u696d\u304c\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3044\u3066\u7af6\u4e89\u529b\u3092\u7dad\u6301\u30fb\u5411\u4e0a\u3059\u308b\u305f\u3081\u306e\u30ab\u30ae\u3067\u3059\u3002DX\u3067\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3092\u5909\u9769\u3059\u308b\u305f\u3081\u306b\u306f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u5909\u9769\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u5909\u9769\u3057\u305f\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3092\u5b9f\u884c\u3059\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u518d\u8a2d\u8a08\u3057\u305f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u306b\u5916\u306a\u308a\u307e\u305b\u3093\u3002\u5909\u9769\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u6280\u8853\u5c0e\u5165\u3068\u4e26\u884c\u3057\u3066\u3001\u30d7\u30ed\u30bb\u30b9\u305d\u306e\u3082\u306e\u306e\u518d\u8a2d\u8a08\u3084\u7d44\u7e54\u6587\u5316\u306e\u5909\u9769\u3092\u4e00\u4f53\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u91cd\u8981\u306a\u306e\u306f\u6b21\u306e4\u3064\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316<\/li>\n<li>\u30d7\u30ed\u30bb\u30b9\u306e\u30c7\u30b8\u30bf\u30eb\u5316<\/li>\n<li>\u30d7\u30ed\u30bb\u30b9\u306e\u518d\u69cb\u7bc9<\/li>\n<li>\u4f01\u696d\u6587\u5316\u3084\u7d44\u7e54\u6539\u9769\u3068\u306e\u76f8\u4e57\u52b9\u679c<\/li>\n<\/ul>\n<h2>\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\uff1a<\/h2>\n<p>\u307e\u305a\u3001DX\u306e\u521d\u671f\u6bb5\u968e\u3067\u306f\u73fe\u884c\u306e\u30d7\u30ed\u30bb\u30b9\u306e\u7121\u99c4\u3084\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u524a\u6e1b\u3057\u3001\u904b\u7528\u30b3\u30b9\u30c8\u3092\u4e0b\u3052\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u5168\u4f53\u306e\u30ea\u30bd\u30fc\u30b9\u304c\u6700\u9069\u5316\u3055\u308c\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u632f\u308a\u5411\u3051\u308b\u4f59\u5730\u304c\u751f\u307e\u308c\u307e\u3059\u3002<\/p>\n<h2>\u00a0\u30d7\u30ed\u30bb\u30b9\u306e\u30c7\u30b8\u30bf\u30eb\u5316\uff1a<\/h2>\n<p>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u30c7\u30b8\u30bf\u30eb\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u30c7\u30fc\u30bf\u53ce\u96c6\u3084\u5206\u6790\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u610f\u601d\u6c7a\u5b9a\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u3001\u65b0\u305f\u306a\u4fa1\u5024\u3092\u5275\u51fa\u3059\u308b\u57fa\u76e4\u304c\u6574\u3044\u307e\u3059\u3002<\/p>\n<h2>\u00a0\u30d7\u30ed\u30bb\u30b9\u306e\u518d\u69cb\u7bc9\uff08\u30ea\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\uff1a\u3053\u308c\u304c\u30d7\u30ed\u30bb\u30b9\u5909\u9769\uff09\uff1a<\/h2>\n<p>\u3055\u3089\u306b\u5358\u306a\u308b\u52b9\u7387\u5316\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6d3b\u7528\u3057\u3066\u3001\u5f93\u6765\u306e\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u6839\u672c\u7684\u306b\u898b\u76f4\u3057\u3001\u65b0\u305f\u306a\u4ed8\u52a0\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<h2>\u4f01\u696d\u6587\u5316\u3084\u7d44\u7e54\u6539\u9769\u3068\u306e\u76f8\u4e57\u52b9\u679c\uff1a<\/h2>\n<p>\u30d7\u30ed\u30bb\u30b9\u5909\u9769\u306f\u3001\u5f93\u696d\u54e1\u306e\u50cd\u304d\u65b9\u3084\u610f\u8b58\u306e\u5909\u9769\u3068\u4e00\u4f53\u7684\u306b\u9032\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u3092\u53d6\u308a\u5165\u308c\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u793e\u54e1\u304c\u305d\u306e\u5229\u70b9\u3092\u7406\u89e3\u3057\u3001\u6d3b\u7528\u3059\u308b\u6587\u5316\u3092\u91b8\u6210\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u307e\u3068\u3081\u308b\u3068\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u5909\u9769\u306f\u3001DX\u63a8\u9032\u306e\u57fa\u76e4\u3067\u3042\u308a\u3001\u305d\u306e\u6210\u529f\u306f\u4f01\u696d\u304c\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3044\u3066\u7af6\u4e89\u529b\u3092\u7dad\u6301\u30fb\u5411\u4e0a\u3059\u308b\u305f\u3081\u306e\u30ab\u30ae\u3067\u3059\u3002\u5909\u9769\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u6280\u8853\u5c0e\u5165\u3068\u4e26\u884c\u3057\u3066\u3001\u30d7\u30ed\u30bb\u30b9\u305d\u306e\u3082\u306e\u306e\u518d\u8a2d\u8a08\u3084\u7d44\u7e54\u6587\u5316\u306e\u5909\u9769\u3092\u4e00\u4f53\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u307e\u3067\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u4e0a\u8a18\u306f\u307e\u3055\u306b\u300c\u8a00\u3046\u306b\u6613\u3057\u884c\u3046\u306b\u96e3\u3057\u300d\u3067\u3059\u304c\u3001\u305d\u308c\u3092\u52b9\u7387\u3088\u304f\u5b9f\u884c\u3059\u308b\u305f\u3081\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u305d\u308c\u306b\u306f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u53c2\u7167\u30e2\u30c7\u30eb\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u4f8b\u3068\u3057\u3066\uff21\uff30\uff31\uff23\uff08American Productivity &amp; Quality Center\uff09\u304c\u63d0\u4f9b\u3059\u308bPCF\uff08Process Classification Framework\uff09\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>PCF\u306f\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6a19\u6e96\u5206\u985e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3067\u3001\u696d\u7a2e\u3084\u4f01\u696d\u898f\u6a21\u306b\u95a2\u4fc2\u306a\u304f\u5229\u7528\u3067\u304d\u308b\u30b0\u30ed\u30fc\u30d0\u30eb\u6a19\u6e96\u306e\u30d7\u30ed\u30bb\u30b9\u4f53\u7cfb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306f\u3001\u7d44\u7e54\u306e\u5168\u4f53\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u7d71\u4e00\u7684\u304b\u3064\u5305\u62ec\u7684\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u4ee5\u4e0b\u306e\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\uff1a<\/p>\n<ul>\n<li>\u6c4e\u7528\u6027\uff1a\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u30fb\u696d\u7a2e\u306b\u9069\u5fdc\u53ef\u80fd\u306a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3002<\/li>\n<li>\u5206\u89e3\u5ea6\u306e\u8a73\u7d30\u3055\uff1a\u4e3b\u8981\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u968e\u5c64\u7684\u306b\u7d30\u5206\u5316\u3057\u3001\u5177\u4f53\u7684\u306a\u30bf\u30b9\u30af\u30ec\u30d9\u30eb\uff08\u30ec\u30d9\u30eb5\uff09\u307e\u3067\u660e\u793a\u3002<\/li>\n<li>\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\u5bfe\u5fdc\uff1a\u4ed6\u793e\u3068\u306e\u6bd4\u8f03\u3084\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u8a55\u4fa1\u306b\u5229\u7528\u53ef\u80fd\u3002\uff08\u4e3b\u306b\u7c73\u56fd\u3067\u306e\u8a71\u3001\u65e5\u672c\u4f01\u696d\u3078\u306e\u9069\u7528\u306f\u672a\u78ba\u8a8d\uff09<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>PCF\u306e\u5168\u4f53\u50cf\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u5168\u90e8\u306713\u306e\u30d7\u30ed\u30bb\u30b9\u30fb\u30ab\u30c6\u30b4\u30ea\u30fc\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e51.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6252\" alt=\"PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e5\" src=\"https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e51-300x207.png\" width=\"300\" height=\"207\" srcset=\"https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e51-300x207.png 300w, https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e51-1024x708.png 1024w, https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e51-158x110.png 158w, https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/PCF\u5168\u4f53\u50cf_2024\u5e7412\u670817\u65e51.png 1040w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>\uff3b\u753b\u50cf\u30af\u30ea\u30c3\u30af\u3067\u62e1\u5927\u8868\u793a\uff3d<\/p>\n<p>\uff11\uff13\u306e\u30d7\u30ed\u30bb\u30b9\u30fb\u30ab\u30c6\u30b4\u30ea\u30fc\u306f\u6b21\u306e\u4e8c\u3064\u306b\u5206\u985e\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30aa\u30da\u30ec\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30d7\u30ed\u30bb\u30b9\uff1a\u300c1.0\u30d3\u30b8\u30e7\u30f3\u3068\u6226\u7565\u3092\u7b56\u5b9a\u3059\u308b\u300d\u300c2.0\u88fd\u54c1\u3068\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u767a\u3057\u7ba1\u7406\u3059\u308b\u300d\u3000\u7b49\u3001\u76f4\u63a5\u9867\u5ba2\u306b\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u30fb\u30ab\u30c6\u30b4\u30ea\u30fc\u3067\u3059\u3002<\/li>\n<li>\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u652f\u63f4\u30d7\u30ed\u30bb\u30b9\uff1a\u3044\u308f\u3086\u308b\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u3067\u3001\u4eba\u4e8b\u3001\u7d4c\u7406\u3001IT\u3001\u8a2d\u5099\u306a\u3069\u76f4\u63a5\u9867\u5ba2\u306b\u63d0\u4f9b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u9593\u63a5\u7684\u306b\u4fa1\u5024\u63d0\u4f9b\u3092\u652f\u63f4\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u30fb\u30ab\u30c6\u30b4\u30ea\u30fc\u3067\u3059\u3002<\/li>\n<\/ul>\n<p>\u3061\u3087\u3046\u3069\u30de\u30a4\u30b1\u30eb\u30dd\u30fc\u30bf\u30fc\u306e\u30d0\u30ea\u30e5\u30fc\u30c1\u30a7\u30fc\u30f3\u3092\u62e1\u5f35\u3057\u305f\u3082\u306e\u3068\u8003\u3048\u308c\u3070\u3088\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p>APQC\u306ePCF\u306f\u3001DX\u306e\u57fa\u76e4\u3068\u306a\u308b\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u5909\u9769\u3092\u4f53\u7cfb\u7684\u306b\u9032\u3081\u308b\u305f\u3081\u306e\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002\u7279\u306b\u4ee5\u4e0b\u306e\u70b9\u304c\u6709\u52b9\u3067\u3059\uff1a<\/p>\n<ol>\n<li>\u00a0\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u300c\u53ef\u8996\u5316\u300d<\/li>\n<li>\u00a0\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u300c\u6a19\u6e96\u5316\u300d<\/li>\n<li>\u00a0\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\u3068\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6539\u5584<\/li>\n<li>\u00a0\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u5c0e\u5165\u306e\u300c\u6307\u91dd\u300d<\/li>\n<li>\u00a0\u30d7\u30ed\u30bb\u30b9\u518d\u8a2d\u8a08\uff08\u30ea\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\uff09<\/li>\n<\/ol>\n<p>\u5404\u3005\u8a73\u7d30\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<span style=\"font-size: 1.5em;\">\u00a0<\/span><\/p>\n<h3>\u00a01. \u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u300c\u53ef\u8996\u5316\u300d<\/h3>\n<p>PCF\u306f\u3001\u7d44\u7e54\u5168\u4f53\u306e\u696d\u52d9\u3092\u7db2\u7f85\u7684\u306b\u5206\u985e\u3059\u308b\u305f\u3081\u306e\u4f53\u7cfb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>DX\u63a8\u9032\u306e\u7b2c\u4e00\u6b69\u3067\u3042\u308b\u300c\u73fe\u72b6\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u53ef\u8996\u5316\u300d\u306b\u304a\u3044\u3066\u3001PCF\u3092\u30d9\u30fc\u30b9\u306b\u30d7\u30ed\u30bb\u30b9\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u629c\u3051\u6f0f\u308c\u3084\u91cd\u8907\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d7\u30ed\u30bb\u30b9\u5206\u89e3\u304cMECE\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3002<\/p>\n<p>\u30e1\u30ea\u30c3\u30c8\uff1a<\/p>\n<ul>\n<li>\u65e2\u5b58\u30d7\u30ed\u30bb\u30b9\u306e\u5168\u8c8c\u3092\u628a\u63e1\u3057\u3084\u3059\u3044\uff1a\u696d\u52d9\uff08\u4f01\u696d\uff09\u5168\u4f53\u306e\u9ce5\u89b3\u56f3\u3068\u3057\u3066\u6700\u9069\u3067\u3059\u3002<\/li>\n<li>\u8ab2\u984c\u304c\u3042\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u7279\u5b9a\u3057\u3084\u3059\u3044\uff1a\u3088\u308a\u4e0a\u4f4d\u30d7\u30ed\u30bb\u30b9\u3067\u8ab2\u984c\u3092\u7279\u5b9a\u3057\u3001\u305d\u306e\u4e0b\u4f4d\u30d7\u30ed\u30bb\u30b9\u3067\u306e\u554f\u984c\u89e3\u6c7a\u306b\u6709\u52b9\u3067\u3059\u3002<\/li>\n<li>\u3044\u304d\u306a\u308a\u62c5\u5f53\u8005\u30ec\u30d9\u30eb\u3067\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3066\u3082\u305d\u308c\u304c\u7d4c\u55b6\u8ab2\u984c\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u306f\u307e\u305a\u3042\u308a\u3048\u307e\u305b\u3093\u306e\u3067\u3001\u4e0a\u4f4d\u30d7\u30ed\u30bb\u30b9\u3067\u306e\u8ab2\u984c\u306e\u7279\u5b9a\u304c\u5148\u6c7a\u3067\u3059\u3002<\/li>\n<\/ul>\n<h3>2. \u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u300c\u6a19\u6e96\u5316\u300d\uff1a\u7279\u306b\u65e5\u672c\u306b\u304a\u3044\u3066\u6700\u3082\u6709\u52b9<\/h3>\n<p>DX\u3092\u9032\u3081\u308b\u969b\u3001\u90e8\u9580\u3084\u5730\u57df\u3054\u3068\u306b\u30d0\u30e9\u30d0\u30e9\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u6a19\u6e96\u5316\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>PCF\u306f\u3001\u7d71\u4e00\u3055\u308c\u305f\u30d7\u30ed\u30bb\u30b9\u5206\u985e\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u793e\u5185\u306e\u30d7\u30ed\u30bb\u30b9\u6574\u5099\u3084\u5171\u901a\u57fa\u76e4\u306e\u78ba\u7acb\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u65e5\u672c\u306e\u4f1d\u7d71\u7684\u306a\u73fe\u5834\u306e\u5275\u610f\u5de5\u592b\u306b\u3088\u308b\u90e8\u5206\u6700\u9069\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u540c\u3058\u696d\u52d9\u3067\u3082\u6771\u4eac\u3068\u5927\u962a\u3067\u306f\u62c5\u5f53\u8005\u30ec\u30d9\u30eb\u3067\u30d7\u30ed\u30bb\u30b9\u304c\u7570\u306a\u308b\u5834\u5408\u3001\u305d\u308c\u3092\u7d71\u4e00\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u306b\u3057\u3066\u30b7\u30b9\u30c6\u30e0\u5316\uff08RPA\uff09\u3059\u308b\u306a\u3069\u3002<\/p>\n<p>\u30e1\u30ea\u30c3\u30c8\uff1a<\/p>\n<ul>\n<li>\u90e8\u9580\u9593\u3067\u306e\u9023\u643a\u304c\u5bb9\u6613\u306b\u306a\u308b\u305f\u3081\u3001RPA\u3078\u306e\u904e\u5270\u6295\u8cc7\u3092\u6291\u5236\u3067\u304d\u308b\u3002<\/li>\n<li>\u30b0\u30ed\u30fc\u30d0\u30eb\u4f01\u696d\u3084\u591a\u56fd\u7c4d\u4f01\u696d\u306b\u304a\u3051\u308b\u6a19\u6e96\u5316\u304c\u9032\u3080\u306e\u3067ERP\u306e\u30a2\u30c9\u30aa\u30f3\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u9632\u3052\u308b\u3002<\/li>\n<\/ul>\n<p>PCF\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001DX\u63a8\u9032\u3092\u3088\u308a\u52b9\u7387\u7684\u304b\u3064\u52b9\u679c\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u7279\u306b\u3001\u8907\u96d1\u306a\u696d\u52d9\u69cb\u9020\u3092\u6301\u3064\u4f01\u696d\u3084\u3001\u591a\u56fd\u7c4d\u4f01\u696d\u306b\u304a\u3044\u3066\u306f\u305d\u306e\u4fa1\u5024\u304c\u4e00\u5c64\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3>3. \u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6539\u5584\u3068\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0<\/h3>\n<p>PCF\u306f\u3001\u91cd\u8981\u30d7\u30ed\u30bb\u30b9\u306eKPI\u3092\u63d0\u4f9b\u3059\u308b\u306e\u307f\u306a\u3089\u305a\u3001\u4ed6\u306e\u4f01\u696d\u3068\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\u30fb\u30c7\u30fc\u30bf\u3082\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>APQC\u304c\u84c4\u7a4d\u3057\u3066\u3044\u308b\u8c4a\u5bcc\u306a\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u696d\u754c\u5e73\u5747\u3084\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3068\u6bd4\u8f03\u3057\u3066\u3069\u306e\u7a0b\u5ea6\u52b9\u7387\u7684\u304b\u3092\u6e2c\u5b9a\u53ef\u80fd\u3067\u3059\u3002\u7279\u306b\u7c73\u56fd\u4f01\u696d\u306e\u30c7\u30fc\u30bf\u304c\u8c4a\u5bcc\u3067\u3059\u304c\u3001\u6b8b\u5ff5\u306a\u304c\u3089\u65e5\u672c\u4f01\u696d\u306e\u30c7\u30fc\u30bf\u306f\u671f\u5f85\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u30e1\u30ea\u30c3\u30c8\uff1a<\/p>\n<ul>\n<li>\u30d7\u30ed\u30bb\u30b9\u6539\u5584\u306e\u5177\u4f53\u7684\u306a\u76ee\u6a19\u8a2d\u5b9a\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<li>\u7c73\u56fd\u696d\u754c\u3067\u306e\u81ea\u793e\u306e\u7acb\u3061\u4f4d\u7f6e\u3092\u7406\u89e3\u3067\u304d\u308b\u3002<\/li>\n<\/ul>\n<h3>\u00a04. \u30c7\u30b8\u30bf\u30eb\u6280\u8853\u5c0e\u5165\u306e\u300c\u6307\u91dd\u300d<\/h3>\n<p>PCF\u3092\u6d3b\u7528\u3057\u3066\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u968e\u5c64\u5316\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u3059\u3079\u304d\u9818\u57df\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3067CRM\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001PCF\u306e\u300c\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u7ba1\u7406\u3059\u308b\u300d\u30ab\u30c6\u30b4\u30ea\u30fc\u3092\u53c2\u7167\u3057\u3066\u3001\u5177\u4f53\u7684\u306a\u5c0e\u5165\u7bc4\u56f2\u3092\u5b9a\u7fa9\u3067\u304d\u307e\u3059\u3002\uff08\u4e0b\u56f3\u53c2\u7167\u304f\u3060\u3055\u3044\uff09<\/p>\n<p>\u30e1\u30ea\u30c3\u30c8\uff1a<\/p>\n<ul>\n<li>DX\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u9818\u57df\u3092\u660e\u78ba\u5316\u3067\u304d\u308b\u3002<\/li>\n<li>\u6295\u8cc7\u5bfe\u52b9\u679c\uff08ROI\uff09\u304c\u9ad8\u3044\u30d7\u30ed\u30bb\u30b9\u306b\u512a\u5148\u7684\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u3067\u304d\u308b\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6260\" alt=\"\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5\" src=\"https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5-300x207.png\" width=\"300\" height=\"207\" srcset=\"https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5-300x207.png 300w, https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5-1024x708.png 1024w, https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5-158x110.png 158w, https:\/\/kbmanagement.biz\/wordpress\/wp-content\/uploads\/2024\/12\/\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u7ba1\u74066.2_2024\u5e7412\u670817\u65e5.png 1040w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>\uff3b\u753b\u50cf\u30af\u30ea\u30c3\u30af\u3067\u62e1\u5927\u8868\u793a\uff3d<\/p>\n<p>\u300c\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u7ba1\u7406\u3059\u308b\u300d\u30ab\u30c6\u30b4\u30ea\u30fc\u306e\u4e0b\u306e\u300c\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u9023\u7d61\u5148\u3092\u8a08\u753b\u3057\u3001\u7ba1\u7406\u3059\u308b\u300d\u30d7\u30ed\u30bb\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7\u3068\u305d\u306e\u4e0b\u4f4d\u306e5\u3064\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u3059\u3079\u3066\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u968e\u5c64\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u30d7\u30ed\u30bb\u30b9\u30fb\u30ab\u30c6\u30b4\u30ea\u30fc\uff1a\u300c6.0\u3000\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u7ba1\u7406\u3059\u308b\u300d<\/li>\n<li>\u30d7\u30ed\u30bb\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7\uff1a\u300c6.2\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u9023\u7d61\u5148\u3092\u8a08\u753b\u3057\u3001\u7ba1\u7406\u3059\u308b\u300d<\/li>\n<li>\u30d7\u30ed\u30bb\u30b9\uff1a\u300c6.2.1\u3000\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u8981\u54e1\u696d\u52d9\u3092\u8a08\u753b\u304a\u3088\u3073\u7ba1\u7406\u3059\u308b\u300d<br 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